FAQS
Have questions? We have answers.

All About Noora Products

Where are Noora products manufactured?

All Noora products are proudly manufactured in the USA in facilities that adhere to the highest safety and quality standards.

What ingredients are used in Noora products?

We use natural, high-quality ingredients sourced responsibly. Each formula is designed with a focus on providing the best nutrition and health benefits for pets.

What type of supplements are Noora products?

Noora offers a variety of pet health supplements designed to support your pet’s overall well-being. These include superfood treats, probiotics, joint care, skin & coat support, and more.

What are the benefits of using Noora supplements?

Noora supplements can help improve joint mobility, promote digestive health, support skin and coat health, strengthen the heart, reduce allergies, and calm pets, depending on the product.

Can I feed my pet Noora supplements daily?

Yes, Noora supplements are formulated for daily use to ensure consistent health benefits.

How long does it take to see results after using Noora products?

Results vary depending on the pet and the product. Generally, improvements can be noticed within 2-4 weeks of consistent use.

Can Noora supplements be used together?

Yes! Many Noora supplements are designed to complement each other. However, we recommend consulting your veterinarian to ensure the best combination for your pet's needs.

Are there any artificial additives in Noora products?

No. Noora products are free from artificial colors, flavors, and preservatives.

How should I store Noora products?

Store in a cool, dry place away from direct sunlight. Always seal the container tightly after use to maintain freshness.

Safe Use Guidelines

Are Noora products safe for pets with food allergies?

While Noora products use hypoallergenic and natural ingredients, we recommend reviewing the ingredient list carefully and consulting your veterinarian before use.

Can pregnant or nursing pets take Noora supplements?

If your pet is pregnant or nursing, please consult your veterinarian before introducing any new supplements.

What is the recommended dosage for Noora products?

Dosage instructions are provided on each product’s label. Follow the guidelines based on your pet’s size, weight, and age for best results.

Are there any known side effects of using Noora supplements?

Noora products are formulated to be safe. However, some pets may experience mild digestive upset when starting a new supplement. If symptoms persist, discontinue use and consult your vet.

Can Noora products replace a pet’s regular diet?

No. Noora products are designed to supplement a balanced diet, not replace it.

Shipping Made Simple

What are the shipping options for Noora products?

We offer standard and expedited shipping options across the USA. Shipping timelines and costs are displayed during checkout.

How long does it take to receive my order?

Standard shipping typically takes 3-7 business days, while expedited shipping delivers within 1-3 business days.

Do you ship internationally?

Currently, we only ship within the United States. International shipping will be available in the near future.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.

What should I do if my order arrives damaged or incomplete?

Please contact our customer service team immediately, and we will arrange for a replacement or refund as necessary.

Do you offer free shipping?

Yes, we offer free standard shipping whatever you cost.

Our Promise: Support & Satisfaction

What is your return policy for Noora products?

If you are not satisfied with your purchase, you may return the product within 30 days of receipt for a full refund. Products must be unused and in their original packaging.

How can I request a refund or replacement?

Simply reach out to our customer service team via email or phone, and we will guide you through the process.

 What if my pet does not respond well to the product?

While we stand behind the quality of Noora products, individual pets may react differently. If you are unsatisfied, please contact us for assistance.

How can I contact Noora customer support?

You can contact us via email at info@noora.com

 Do you offer product subscriptions?

Yes! You can subscribe to any Noora product for regular delivery at a discounted rate.

Can I cancel or modify my order after it’s been placed?

Orders can be canceled or modified within 24 hours of placement. Please contact us as soon as possible to make changes.

Do you offer a satisfaction guarantee?

Absolutely! We offer a 100% satisfaction guarantee on all Noora products. If you’re not happy, we’ll make it right.